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SHIPPING & RETURNS

 RETURN POLICY

Thank you for shopping at www.tastemybox.com ! If, for any reason, you are not completely satisfied with a purchase, we invite you to review our Policy. The following terms are applicable for any merch that you purchased with us in our shop. Refunds do not apply towards our Unboxme plans. 

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We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or credit your account. You are eligible for a REFUND or EXCHANGE which are subject to the below terms:

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Product that are bought from our Unboxme plans can’t be returned. All other items are eligible for return and would be processed if conditions are met.

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You are always required to ship back the items by following the shipping instruction:

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If applicable we will send you a shipping label once the return request has been approved. In case you need to ship the products using any carrier, please use the following shipping address:

 

250 Pehle Ave., Suite 200, Saddle Brook, NJ  07663

 

Please make sure to include the return slip in the package.

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 REFUND POLICY

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In order to be eligible for a refund, you have to return the product within days of your purchase. If the product is damaged in any way, or you have initiated the return after days have passed, you will not be eligible for a refund. 

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In order for the product to be eligible for a Refund, make sure these conditions are met: 

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  • Product must be returned in its original packaging

  • Product wasn't used or damaged

  • Product must include original tags (if applicable)

  • Product must have the receipt or proof of purchase

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You are required to ship back the product for the item to be inspected and replaced.

You exchanged product will be processed once items are received and conditions confirmed.

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 EXCHANGE POLICY

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Products can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 14 days. Exchanges exceeding 14 days will not be processed. 

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In order to be eligible for exchanges make sure that these following conditions are met:

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  • Product must be returned in its original packaging

  • Product wasn't used or damaged

  • Product must include original tags (if applicable)

  • Product must have the receipt or proof of purchase

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You are required to ship back the product for the item to be inspected and replaced.

You exchanged product will be processed once items are received and conditions confirmed.

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HOW TO INITIATE A RETURN

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If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

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Contact Form URL: www.tastemybox.com/contact

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You will be updated with your return status via EMAIL, provided that contact information is recorded to us.

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