SHIPPING & RETURNS
RETURN POLICY
Thank you for shopping at www.tastemybox.com ! If, for any reason, you are not completely satisfied with a purchase, we invite you to review our Policy. The following terms are applicable for any merch that you purchased with us in our shop. Refunds do not apply towards our Unboxme plans.
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We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or credit your account. You are eligible for a REFUND or EXCHANGE which are subject to the below terms:
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Product that are bought from our Unboxme plans can’t be returned. All other items are eligible for return and would be processed if conditions are met.
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You are always required to ship back the items by following the shipping instruction:
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If applicable we will send you a shipping label once the return request has been approved. In case you need to ship the products using any carrier, please use the following shipping address:
250 Pehle Ave., Suite 200, Saddle Brook, NJ 07663
Please make sure to include the return slip in the package.
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REFUND POLICY
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In order to be eligible for a refund, you have to return the product within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.
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In order for the product to be eligible for a Refund, make sure these conditions are met:
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Product must be returned in its original packaging
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Product wasn't used or damaged
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Product must include original tags (if applicable)
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Product must have the receipt or proof of purchase
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You are required to ship back the product for the item to be inspected and replaced.
You exchanged product will be processed once items are received and conditions confirmed.
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EXCHANGE POLICY
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Products can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 14 days. Exchanges exceeding 14 days will not be processed.
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In order to be eligible for exchanges make sure that these following conditions are met:
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Product must be returned in its original packaging
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Product wasn't used or damaged
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Product must include original tags (if applicable)
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Product must have the receipt or proof of purchase
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You are required to ship back the product for the item to be inspected and replaced.
You exchanged product will be processed once items are received and conditions confirmed.
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HOW TO INITIATE A RETURN
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If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
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Contact Form URL: www.tastemybox.com/contact
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You will be updated with your return status via EMAIL, provided that contact information is recorded to us.